Verify Your panen99 Account
Account verification is how we keep your balance secure and make sure payouts reach the right person. You complete it once — usually when you make your first withdrawal request. What we need is a copy of a valid Malaysian identity document and, in some cases, a screenshot or reference that matches the e-wallet or bank account name tied to your panen99
profile. The review happens on our side; you will get a notification in your account once it clears. Verification is a security layer we provide for your account, not a hurdle — it protects your funds from unauthorised access.
- Prepare your identity document — Have a clear image of your Malaysian MyKad or passport ready to upload from your phone or device.
- Upload through your account settings — Log in, go to account settings and find the verification section to submit your document securely.
- Match your payment name — Confirm that the name on your Touch 'n Go eWallet, Boost or bank account matches your panen99 registration name.
- Wait for account confirmation — We review the submission and send a notification to your account once verification is approved and your withdrawal path is unlocked.