What Information We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We also collect transactional records, such as deposit
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amounts and withdrawal requests, to process your account wallet accurately and to meet our fraud-prevention obligations. Device data — including your IP address, browser type, and operating system — is gathered automatically each time you access the lobby, which helps us serve the right experience to
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your screen. Players in Melaka and across Malaysia are covered by the same data practices we apply to every account. We do not sell your personal data to third parties. Data shared with payment processors, such as those handling your Touch 'n Go eWallet or GrabPay
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transactions, is limited to what is strictly necessary to clear your funds. We keep data only for as long as your account is active or as required by applicable law, after which it is deleted or anonymised in line with our retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.